Thank you for visiting the 21 High Street Residence Web Site. The Web Site is offered by us, conditioned on acceptance by you, the user of the website, without modification, limitation, or qualification, of the terms and conditions contained herein. By accessing and using this Web Site, you are deemed to have agreed to all such terms and conditions (the "Agreement"). You represent and warrant you possess the legal right and ability to enter into this Agreement and to use this Web Site in accordance with all terms and conditions herein. You promise to us you are old enough to enter legally binding contracts through this Web Site and you know you will be responsible for all payments due to us for bookings made by you or another person using your login information.
Check-in & Check-out Times
• Check-in time 3:00pm
• Check-out time 12:00pm

Early Arrivals & Late Departures

If you arrive early in the day and would like to avail of immediate access to your room, we kindly advise reserving the room for the prior night to guarantee immediate access.
Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel. If you choose not to reserve, we will be glad to store your bags and make our fitness facilities available for you to freshen up.

Guaranteed reservation & deposits

At THE 21 High Street Residence a guaranteed reservation ensures the room even if you check in late (after 6:00pm).
All reservations made through the website must be guaranteed by a major credit card. Certain arrival dates and rates may require a deposit. Please check for full deposit requirements at the time of booking.

Cancellation Policy

Cancellations for a hotel room reservation must be received 24 hours prior to 6:00pm on the expected day of arrival and may differ by arrival date and room type. If cancellation of a guaranteed reservation is not received by the required date and time, the hotel will charge for one night's accommodation. For more details on the cancellation policies and deposit requirements please check in advance before making your reservation.

Credit Cards

The following credit cards are accepted at the Hotel:
• American Express
• MasterCard
• Visa

Family Plan

THE 21 High Street Residence does not charge additionally for children up to the age of 12 and under occupying their parents or guardians rooms (space permitting). For more information kindly contact our reservation department for the most suitable arrangements.

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